Contact & support

Help with a product you bought

The vendor provides your product, access and product support. For a Stripe-billed purchase, use the vendor’s support and cancellation details on the offer or receipt. For an App Store or Google Play purchase, use the relevant store for subscription management and refund requests.

If you cannot reach the vendor or want to report a problem, email us with the product link and relevant receipt or claim reference. We can review our records and investigate the listing. See the Buyer Terms and Refund & Finality Rules.

What to include

Describe what happened and include the relevant product or page URL. For billing, include the date and receipt reference if available. For an account request, write from the address associated with that account. Please do not send passwords, API keys or full card numbers.

Privacy and account requests

You can request access, correction or deletion by emailing support. Tell us what you need; we may verify that the request concerns your account. See our Privacy Policy.

Company information